We at Altitude Adventure take your privacy seriously and we do not sell or rent our customers details to third parties or collect any Personal Information without your consent. We also believe that all customers visiting our website have the right to know about the privacy policy that is followed by us, and this section of our website explains that with reference to the capture and usage of your Personal Information that is collected by us via telephone and e-mail communication. Policies outlined herein are not applicable to sites of our business partners, corporate affiliates or to any other third parties even if they are linked to our site. Please review the Privacy Policy of such independent parties if you wish to know these.

By visiting and /or using our website, you have agreed to our Privacy Policy. Explained here are some terms that are used in explaining our Privacy Policy.

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Personal Information.

All information that is linked to a specific individual including name, address, telephone number, e - mail address, credit card details, frequent traveler numbers and detailed travel information of individuals and co-passengers and/or other personal details that may be collected while you are on our website are considered 'Personal Information'. This will be requested from you before you ask for details on our trips or at the time of booking. As such we do not require such information unless you want to use the features offered on the website. Session Data is different from 'Personal Information' in the way that it is anonymous and not linked to your individual information.

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ESSENTIAL.

Before you book and pay for your vacation with us, we may also require your passport number, your credit card details including billing address, date of issue and/or expiry, PAN card details and copy, Form A2. It can also include Personal Information of your travel companions. When making a booking for other travelers you are required to confirm that you represent them and that you have their consent to share their Personal Information. The information needed by us can vary depending on what you are buying, but we can only collect the information that you provide us with.

We may also integrate information about you, obtained from third-party sources - such as our partner sites or other websites that you have clicked trough to come to our website, to your Personal Information profile. We urge you to review the privacy policy of such partner websites to determine the information shared by them.

We do not sell or rent any Personal Information to any third party.
We are also obliged to provide Personal Information if it is so required by law, courts order or requested by law enforcement or government agencies. It may also become necessary to share Personal Information to protect the rights and properties of Altitude Adventure, its team members, directors or affiliates if we have reason to believe that someone may be interfering with our rights or properties and / or we believe that anyone could be harmed by such intentions.

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Making Reservations & Bookings

When you book and reserve any services from us, we provide parts of your Personal Information to our suppliers, including but not limited to hotels, train companies, airlines, car-rental companies, tour operators, travel agencies, ground handling agents to enable them to fulfill services booked by you. Without sharing this we cannot confirm your reservation. Frequently, as per laws, we are obliged to provide our bankers, legal authorities, law enforcement and government agencies such as RBI with Personal Information. How and for how long Personal Information in retained in our databases is dependent on our data management policy and applicable laws. We retain data beyond the end of your travel and the full use of the services you have booked through our website so we can resolve any issues you may have or bring up later including credit for unutilized services, if applicable or to protect ourselves against fraudulent claims or liability from any party. However long the data may be stored for, it will always be in secured locations in our or the offices of the service providers, on servers controlled by us, managed by those designated to do so.

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Committed to protecting your Personal Information.

Since we take your privacy seriously, we have stringent procedures to protect your Personal Information. Only team members who need to refer to it access your Personal Information.

We reserve the right to change this policy based on future developments and changes or as and when we deem necessary. Material changes in the way we will use your Personal Information will be intimated on this Privacy Policy. You may contact us by writing to us regarding any privacy concerns you may have about using our website by emailing us. We will attempt to respond to you within 7 working days. Thank you for using Altitude Adventure.